Troubleshoot it more today using the swift tool and wasn’t able to see anything in the program regarding it - tried on medical service and it works properly which tells me it’s more likely programming.

Anyone use the swift futura wizard? Wondering if there’s anyway to program an additional bit that says when input for fire phase 2 is on Hold position then DCB is disabled or something along those lines

You can log in with hyperterminal at a 19,200 baud rate and do a BITD and see the states of bits, Set or Reset. You can also change them.

Do you have a manual for the VE Impact?

ElevatorGuy128, I'm not seeing any F/S bit settings that would change anything with the door operation on F/S phase 2 hold. I believe I installed the 11th Impact in the country 10 years ago. VE discontinued them before we were done with the adjusting. One of the big 4 just modernized one in Helena. PM me for more info.

Montana I actually do have a VE Impact manual - went through it a bunch of times and wasn't able to see any setting that would account for this either.... spoke with a tech on the phone who has reviewing it but never got back to me. My thinking is that this has been like this all along but was only recently picked up...either that or the CNA board behind the COP could be damaged? We've been pushing them on a changeover but its a small two stop and its not used often so they don't see the point in spending the money

Tech that I was hoping would help seems to have blown me off completely as we haven't heard so looks like the customer is going to Thyssen to get it fixed. Appreciate the responses though - if i find out what the issue was i'll post it for sure