On a very specialized lu/la application we put together our own package using EECO for the base, columbia for the cab and doors, gal door operator, ptl for call stations, and smartrise for the controller.
That was a little bit of a pain.
I've bought units and worked with Federal for several years. I always start with them.
Rac66, I've never had your luck with Saveria. But I will say Jeremy at Concord is great! As far as Garaventa, they bought up a small company who has a great guy I always call when in need.
Solidstate, I'm with you! I like to put it together from time to time. I've reach out to MEI on an old frieght we are changing over to a passenger and raising up a floor for roof top dinning. I recommend adding them to your short list.
But while I was in the thick of trying to resolve this issue! I reached out to Custom Elevator several times. They offered no support. This lift is out of warranty. And it appears they would rather wash the hands of this unit.
Here is my two cents.
I expect a manufacturer to support their product before during and after the warrenty period. However after the warrenty period, I don't expect it to be free! It is my opinion that they have failed this customer. And I know this customer was willing to pay them for their support. I was there in the room while the customer was on the phone...
What issues did you have with the elevator concepts package? And what advantages would you say come with the Custom elevator packages in comparison?
I'm really surprised Custom Elevator acted that way they are mostly made up of the sons and family members that had originally founded Cemco and I have been using there product for over 10 years and they have always stuck by their product.