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Topic starter
26/01/2016 11:07 pm
I have an installer from a customer for IMS software w/ an email that shows a site key, although it doesn't work. I assume the site code is generated each time the installer is ran on a new computer. Is there a way to determine the site key from the site code provided?
01/02/2016 1:25 am
Not that I'm aware of. Only way to get an IMS site key is to email the generated site code to ITS from a TK email account and include employee #, Social Security #, and mother's maiden name.
01/02/2016 11:21 am
What is the site code it's asking for the key?
Topic starter
03/02/2016 9:17 pm
The site code the installer is giving me is: 8BD6 803D 31AC BB90 8A.
03/02/2016 9:28 pm
Try this and see if it works..
6746 FD47 04E9 1648 7556 6F8D D5 (expires)
6746 FD47 04E9 1648 7556 6F8D D5 (expires)
Topic starter
04/02/2016 6:34 am
Thank you Rolly! That seems to have worked. I see that you've typed that the code expires. In what kind of timeframe will it expire?
04/02/2016 7:56 am
30 days I think
05/02/2016 9:14 am
Go to Help then Install Password. That should tell you.
Topic starter
05/02/2016 10:34 pm
Thanks to everyone for sharing your knowledge.
Topic starter
05/02/2016 11:57 pm
(Help/Install Password) does show the time remaining. 100 days with the key provided.