Elevator Forum

Have you tried changing the CXN board? If I remember correctly, SFH stands for the safety of the hoistway, and it could be caused by a bad relay on th...

They do not intentionally withhold anything. The problem is they release a product before it is fully developed and as the product starts failing in t...

How many risers do you have? Ensure that the riser board is properly connected to the master. Verify the setting of the hall network termination dipsw...

We installed 3 Alpha controllers about 6 month ago, and they have been working great. Not a single call.

We have 3 Alpha controllers running, it's been a couple of months now and so far so good. They are very similar to Smartrise controllers like other co...

We are also getting away from Smartrise. I don't recommend them to anyone anymore. I know Magnetek has a special drive for kone elevators. I think it ...

I need it. has anyone here tried the software?

We have had the same experience. Too many issues with Smartrise C4 controller, most of them 120AC signals. There must be a fundamental issue with that...