From my understanding the small grains of the piston traps oil and that’s what lubricates the seal. If a piston is "Polished" then no oil will get to the seal and cause the packing to stick to the jack. Sand with fine 300 grit (or MFG recommended) in a cross pattern. Just make sure you clean the piston with acidtone after and wipe the head.
Maybe just sand the piston where it will actually be touched by the packing when the cars at a floor. Might get just enough oil to be carried onto the packing without sanding the entire piston. That being said, I've never had to sand one to "fix" anything.
What about putting some Maxglide in the oil (add some to the jack/jacks directly)? I've had good success on cars with sticky packings with it. And if it doesn't work you won't have harmed anything.
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Considered changing the oil but Maxton tech suggested just adding the additive Maxglide to the old oil. Obviously the quickest cheapest way out. The tank shows grime inside but ill probably do the maxglide 2 gallons and see if that does the trick. That will buy some time then swap the oil later and add maxglide again.
Jluff did you notice more lubrication to the piston after the Maxglide. The piston on this unit feels really dry. Its hard to determine if the cross hatch is polished out or not. I can visually see some grain but also seems polished out.