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Thyssen krupp

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(@Soheilhajbani_1)
Joined: 1 second ago
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Topic starter   [#37959]
Hi everyone I need information about the tune of the Tcm controler i have 10 floor but the elevator is not going to the floor -3 please help me thank you.



   
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(@elmcannic)
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You don’t give much information on your issue.
What have you checked?

*Is this problem a car/cabin call button that doesn’t work, or hall button?
*Do you have access to the laptop and program used on this elevator equipment to input the call directly to the controller? And if so, what was the result?
*Or is the trouble that the elevator control doesn’t recognize floor 3 on the position indicator?
*Does the call button in the car/cabin work if the elevator is commanded Fireman’s Emergency Operation?
* Is there a security feature that is turned on for floor 3 to lock it out?

The more information you give, the better the chance of getting a greater response.



   
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(@Soheilhajbani_1)
Joined: 1 second ago
Posts: 0
Topic starter  
Hi . the car button is working but the hall button not working and i don't have access to the laptop and program used on this elevator equipment to input the call directly to the controller.
I just have a diagnostic unit 1 .this is a master slave elevator and my problem is with slave elevator.



   
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