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Smartrise VS Virginia : Hydro controller

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(@firbug13)
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Have you tried pixel? Very easy to adapt. Stay away from MCE. cannot get support to save your life anymore.



   
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(@Alto101)
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Topic starter  
Encountered my first pixel last week. Mowrey Elevator.
Overall seemed to by a good system. To me pixel, alpha, smartrise are very similar. Only viewed alpha online.



   
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(@Alex_ELMAN)
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I agree they are very similar, because they've all tried to keep simplicity their first priority when designing controllers, and they all come from MCE. The problem with smartrise controller is that quality and even safety is sacrificed for simplicity. They have also several code violations. We have a pile of broken circuit boards in every machine-room with smartrise controller.
Pixel on the other hand has better quality and good technical support.
We also have a few Alpha controllers installed and are pretty happy with them. Their technical support is the best



   
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(@Elev Guy)
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I would steer clear of Smartrise. They don't have the internal staff to engineer or R&D their products. They have one engineer and one R&D person. Key personnel have left the Tech Support too.



   
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