I have a PANA 40+ safety edge which is intermittently allowing the car door to shut despite the presence of obstacles. The only two situations where I could think of this happening would be if it were on fireman's service (because of smoke) or if it were in nudging but neither is the case here. Manufacturer is being dodgy and not responding to my calls about the issue. Has anyone here ever had or heard of a similar issue?
Your profile says your a project executive. Im not sure how we can help you?
The safety edge has a very basic function. When something blocks the recievers view of the light ray transmitter, the safety edge sends a signal to the elevator controller to stop the doors from closing and then re-open the doors.
If your doors are closing with an obstruction in the safety edges view, it could mean you need a new safety edge. But there maybe something else going on as well. I recommend you have a licensed & insured elevator service company come and trace out your trouble and make the nessasary repairs. Keep in mind that you have acknowledged a safety issue with your equipment. If someone were to get hurt while entering the elevator, you are liable for neglecting to provide for the safety to the people who utilize you elevator...