Elevator Forum

Alpha and Smartrise are so similar that as a service mechanic l never have issues working on either. Only time I have to call tech support is for conf...

The reason that you arent getting any communication is because you arent plugging into the controller. The "group box" that youre connecting to is for...

Will try this on the next visit. I appreciate the feedback. Will post back here once I have results.

In case anyone runs into a similar issue, it turns out the "HLSB" board was bad. Nothing was making any sense so we swapped the board out and it resol...