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26/09/2023 2:32 am
Got a 4-Stop Hydro that if I put in a multiple call from the basement the car will stop at the Lobby but won’t open the doors. No DO signal. A 1 floor run from basement to lobby is fine and in the down direction a multiple floor call works fine including the lobby. Tried DIP A1 reset still the same. Any ideas on what to check?
26/09/2023 10:45 am
Check the door-zone magnets, sounds like a magnet is not detected from bottom to top at the Lobby
27/09/2023 1:05 pm
Smartrise controllers can have some funky glitches. Are you getting any faults popping up on the SRU board when this happens?