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DMC-1

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(@Jluff)
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Topic starter   [#25050]
Hi guys. I got a DMC that does not work from 4am to 6am every day . This is what the building cleaning service is saying. Any ideas ?



   
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(@NOTIME)
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probably a ghost that is the preferred time;)

go to the building at that time, connect your tool to the elevator and check the Status

Last edited by NOTIME; 10/23/18 08:47 PM.


   
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(@workingclass)
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Sounds like you need some more information (unless you want to camp out until 4am)

What does it do for those two hours? Is it always at the same floor? Doors opened/closed?



   
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(@Jluff)
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Topic starter  
We are going at 4am tomorrow



   
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(@elmcannic)
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Quite possible the “cleaning crew” is using their vacuum or cleaning cart to hold the doors well beyond the dwell time thus shutting the unit down. Is this unit running when you arrive?
You should wipe the CLC error log clean and check it again when the claim comes in again.



   
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(@Jluff)
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Topic starter  
RPR was out Had to increase setting on relay Power must dip in building overnight



   
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(@elmcannic)
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Hopefully since you actually caught it, that was the culprit.
Thanks for posting back.



   
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